Adriano Martins Antonio, Author at ITSM House - Page 16 of 31

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SVS: Unraveling ITIL 4’s Service Value System

T-ITSMF

SVS: Unraveling ITIL 4’s Service Value System

Adriano Martins Antonio -

30 de July de 2023

Blockchain and ITSM: The Golden Duo for Transparency and Efficiency

T-ITSMF

Blockchain and ITSM: The Golden Duo for Transparency and Efficiency

Adriano Martins Antonio -

29 de July de 2023

ITSM in the Post-Pandemic Era: Navigating Changes and New Trends in IT Service Management

T-ITSMF

ITSM in the Post-Pandemic Era: Navigating Changes and New Trends in IT Service Management

Adriano Martins Antonio -

28 de July de 2023

Measuring the ROI of ITSM: How to Evaluate the Value of Your ITSM Investment

T-ITSMF

Measuring the ROI of ITSM: How to Evaluate the Value of Your ITSM Investment

Adriano Martins Antonio -

27 de July de 2023

Level Up with ITSM: The Science of Gamification for Teams and Users

T-ITSMF

Level Up with ITSM: The Science of Gamification for Teams and Users

Adriano Martins Antonio -

26 de July de 2023

T-ITSMF

Green ITSM: Boosting Business Value through Sustainable Tech Practices

Adriano Martins Antonio -

25 de July de 2023

ITSM and Big Data: Mastering Information at Large Scale

T-ITSMF

ITSM and Big Data: Mastering Information at Large Scale

Adriano Martins Antonio -

24 de July de 2023

Service Level Management in ITIL 4: Everything You Need (and Want) to Know

ITIL4

Service Level Management in ITIL 4: Everything You Need (and Want) to Know

Adriano Martins Antonio -

23 de July de 2023

Riding the PDCA Cycle in ITSM: A Spin Towards Better Service Delivery

T-ITSMF

Riding the PDCA Cycle in ITSM: A Spin Towards Better Service Delivery

Adriano Martins Antonio -

22 de July de 2023

Taming the Wild West of IT: Supplier Management in ITIL 4

ITIL4

Taming the Wild West of IT: Supplier Management in ITIL 4

Adriano Martins Antonio -

21 de July de 2023

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EDITOR PICKS

What makes Service Management so important for IT?

29 de October de 2023

ITIL 4 Foundation Exam: Tips and Strategies for Success

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ISO/IEC 20000: Why should you adopt it?

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POPULAR POSTS

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