Adriano Martins Antonio, Author at ITSM House - Page 24 of 31

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ITIL 4 – Why and Why Now?

ITIL4

ITIL 4 – Why and Why Now?

Adriano Martins Antonio -

12 de May de 2023

ITIL v3 and Activity-Based Demand Management

ITIL4

ITIL v3 and Activity-Based Demand Management

Adriano Martins Antonio -

11 de May de 2023

TOGAF – The Open Group Architecture Framework

T-ITSMF

TOGAF – The Open Group Architecture Framework

Adriano Martins Antonio -

10 de May de 2023

Discover what a “framework” is and where they can be applied

T-ITSMF

Discover what a “framework” is and where they can be applied

Adriano Martins Antonio -

9 de May de 2023

ITIL: Concepts for Functions, Processes, and Roles

ITIL4

ITIL: Concepts for Functions, Processes, and Roles

Adriano Martins Antonio -

8 de May de 2023

How to Deal with a Lack of Business Understanding When Implementing ITSM

T-ITSMF

How to Deal with a Lack of Business Understanding When Implementing ITSM

Adriano Martins Antonio -

7 de May de 2023

How to Deal with a Lack of Team Engagement When Implementing ITSM: Tips and Strategies

T-ITSMF

How to Deal with a Lack of Team Engagement When Implementing ITSM: Tips and Strategies

Adriano Martins Antonio -

6 de May de 2023

Unlocking the Power of the Deming Cycle or PDCA Model for Continuous Improvement in ITIL

ITIL4

Unlocking the Power of the Deming Cycle or PDCA Model for Continuous Improvement in ITIL

Adriano Martins Antonio -

5 de May de 2023

ITSM and continuous improvement: ensuring constant refinement of IT services

T-ITSMF

ITSM and continuous improvement: ensuring constant refinement of IT services

Adriano Martins Antonio -

5 de May de 2023

The structure of ISO 20000. Check out the 9 sections!

ISO 20000

The structure of ISO 20000. Check out the 9 sections!

Adriano Martins Antonio -

4 de May de 2023

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EDITOR PICKS

What makes Service Management so important for IT?

29 de October de 2023

ITIL 4 Foundation Exam: Tips and Strategies for Success

27 de March de 2023

ISO/IEC 20000: Why should you adopt it?

2 de March de 2023

POPULAR POSTS

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