Adriano Martins Antonio, Author at ITSM House - Page 26 of 31

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The 5 Principles of Service Design Thinking

T-ITSMF

The 5 Principles of Service Design Thinking

Adriano Martins Antonio -

19 de April de 2023

The human side of ITSM: A perspective on IT service management

ITIL4

The human side of ITSM: A perspective on IT service management

Adriano Martins Antonio -

18 de April de 2023

Navigating Digital Disruption: How ITIL® 4 Digital and IT Strategy Can Help Your Business

ITIL4

Navigating Digital Disruption: How ITIL® 4 Digital and IT Strategy Can Help Your Business

Adriano Martins Antonio -

16 de April de 2023

Resolving Complex IT Problems with ITIL 4 Guiding Principles: A Focus on Effective Problem Management

ITIL4

Resolving Complex IT Problems with ITIL 4 Guiding Principles: A Focus on Effective Problem Management

Adriano Martins Antonio -

15 de April de 2023

Effective Communication and Collaboration in Project Management in 2023

Articles

Effective Communication and Collaboration in Project Management in 2023

Adriano Martins Antonio -

12 de April de 2023

Explaining the Phases of the ITIL IT Service Lifecycle

ITIL4

Explaining the Phases of the ITIL IT Service Lifecycle

Adriano Martins Antonio -

10 de April de 2023

Understand the differences between a User and a Customer in ITIL

ITIL4

Understand the differences between a User and a Customer in ITIL

Adriano Martins Antonio -

8 de April de 2023

Disney’s ITIL Journey: How Mickey Mouse Went Digital

ITIL4

Disney’s ITIL Journey: How Mickey Mouse Went Digital

Adriano Martins Antonio -

3 de April de 2023

Value co-creation with ITIL 4: How to align business with technology

ITIL4

Value co-creation with ITIL 4: How to align business with technology

Adriano Martins Antonio -

30 de March de 2023

ITIL and DevOps

Articles

Working with ITIL and DevOps together in Continuous Delivery

Adriano Martins Antonio -

30 de March de 2023

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EDITOR PICKS

What makes Service Management so important for IT?

29 de October de 2023

ITIL 4 Foundation Exam: Tips and Strategies for Success

27 de March de 2023

ISO/IEC 20000: Why should you adopt it?

2 de March de 2023

POPULAR POSTS

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