Adriano Martins Antonio, Author at ITSM House - Page 28 of 31

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Gerenciamento de Incidente e Problema

ITIL4

Incident and Problem Management

Adriano Martins Antonio -

15 de March de 2023

Educação Continuada para profissionais de TI

Articles

Continuing Education for IT Professionals

Adriano Martins Antonio -

14 de March de 2023

Vamos falar de Experiência do Cliente e do Usuário?

Articles

Let’s talk about Customer and User Experience?

Adriano Martins Antonio -

13 de March de 2023

Processos podem sufocar a inovação

Articles

Can processes stifle innovation?

Adriano Martins Antonio -

12 de March de 2023

Economic and Financial Feasibility Study: who does it? Client or supplier?

Articles

Economic and Financial Feasibility Study: who does it? Client or supplier?

Adriano Martins Antonio -

9 de March de 2023

Por que cocriar valor com os clientes

Articles

Why is it essential to co-create value with customers?

Adriano Martins Antonio -

8 de March de 2023

Is it possible to use COBIT and ITIL together?

Articles

Is it possible to use COBIT and ITIL together?

Adriano Martins Antonio -

7 de March de 2023

In practice: ISO 9000 - Quality Management System

Articles

In practice: ISO 9000 – Quality Management System

Adriano Martins Antonio -

6 de March de 2023

The real value of IT Service Management

ITIL4

The real value of IT Service Management

Adriano Martins Antonio -

3 de March de 2023

ISO/IEC 20000: Why should you adopt it?

Articles

ISO/IEC 20000: Why should you adopt it?

Adriano Martins Antonio -

2 de March de 2023

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EDITOR PICKS

What makes Service Management so important for IT?

29 de October de 2023

ITIL 4 Foundation Exam: Tips and Strategies for Success

27 de March de 2023

ISO/IEC 20000: Why should you adopt it?

2 de March de 2023

POPULAR POSTS

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