Adriano Martins Antonio, Author at ITSM House - Page 29 of 31

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How to manage risks?

ISO 20000

How to manage risks?

Adriano Martins Antonio -

1 de March de 2023

Incident Management vs. Problem Management: What’s the Difference?

Articles

Incident Management vs. Problem Management: What’s the Difference?

Adriano Martins Antonio -

28 de February de 2023

Continuous improvement: the key to improving your processes

Articles

Continuous improvement: the key to improving your processes

Adriano Martins Antonio -

27 de February de 2023

What is an IT service and what is the importance of its management?

Articles

What is an IT service and what is the importance of its management?

Adriano Martins Antonio -

26 de February de 2023

What is IT Service Management (ITSM) and what is its purpose?

Articles

What is IT Service Management (ITSM) and what is its purpose?

Adriano Martins Antonio -

25 de February de 2023

How to relate Agile Principles with ITIL

Articles

How to relate Agile Principles with ITIL

Adriano Martins Antonio -

24 de February de 2023

The differences between Demand Management and Capacity Management

Articles

The differences between Demand Management and Capacity Management

Adriano Martins Antonio -

23 de February de 2023

ITIL 4 Concepts: Understanding the Benefits of the Framework

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ITIL 4 Concepts: Understanding the Benefits of the Framework

Adriano Martins Antonio -

22 de February de 2023

Portfolio vs Service Catalog according to ITIL

ITIL4

Portfolio vs Service Catalog according to ITIL

Adriano Martins Antonio -

21 de February de 2023

ITIL 4: 5 Common Implementation Mistakes

ITIL4

ITIL 4: 5 Common Implementation Mistakes

Adriano Martins Antonio -

20 de February de 2023

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EDITOR PICKS

What makes Service Management so important for IT?

29 de October de 2023

ITIL 4 Foundation Exam: Tips and Strategies for Success

27 de March de 2023

ISO/IEC 20000: Why should you adopt it?

2 de March de 2023

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