Adriano Martins Antonio, Author at ITSM House - Page 8 of 31

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Unlocking Service Value with ITIL V3: A Deep Dive

ITIL4

Unlocking Service Value with ITIL V3: A Deep Dive

Adriano Martins Antonio -

18 de October de 2023

Co-Creation in IT: The Evolving Landscape of Value Creation

ITIL4

Co-Creation in IT: The Evolving Landscape of Value Creation

Adriano Martins Antonio -

17 de October de 2023

Essentials for Robust IT Governance: Your Checklist

ITIL4

Essentials for Robust IT Governance: Your Checklist

Adriano Martins Antonio -

16 de October de 2023

Types of Service Consumers

ITIL4

Types of Service Consumers

Adriano Martins Antonio -

15 de October de 2023

Internal and External Providers and Consumers: Navigating the Nuances

T-ITSMF

Internal and External Providers and Consumers: Navigating the Nuances

Adriano Martins Antonio -

14 de October de 2023

Providers, Consumers, and Other Stakeholders: Navigating the Complex Relationships in Business

T-ITSMF

Providers, Consumers, and Other Stakeholders: Navigating the Complex Relationships in Business

Adriano Martins Antonio -

13 de October de 2023

New Opportunities Call for New Service Management!

ITIL4

New Opportunities Call for New Service Management!

Adriano Martins Antonio -

12 de October de 2023

Internal vs. External Customers: What’s the Real Deal in IT Management?

T-ITSMF

Internal vs. External Customers: What’s the Real Deal in IT Management?

Adriano Martins Antonio -

11 de October de 2023

Defining Good Service Culture: A Two-Way Street

T-ITSMF

Defining Good Service Culture: A Two-Way Street

Adriano Martins Antonio -

10 de October de 2023

Who Owns the Service? Understanding the Service Owner Role

T-ITSMF

Who Owns the Service? Understanding the Service Owner Role

Adriano Martins Antonio -

9 de October de 2023

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EDITOR PICKS

What makes Service Management so important for IT?

29 de October de 2023

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