ASL is a library of best practices. Unlike ITIL (Service Management), BiSL (Business Process Management), and eTOM (Telecommunications), ASL only deals with applications.
These applications are understood as systems. That is, they are applications that are produced or acquired by software development.
ASL stands for Application Service Library and aims to support Application Management through valuable tools.
In addition to assisting in the Application Management processes using best practices, ASL also helps establish a standard terminology. That is, it prevents different topics from being discussed using the same terms.
In this sense, the main goal of ASL is to contribute to professionalization in Application Management.
This Application Service Library is also in the public domain. And as you know, like the others, it also makes a perfect connection with ITIL, BiSL, and CMMI.
However, this framework was created precisely because of the inability to structure the way of working within the Application Management departments using only the ITIL framework.
Thus, ASL describes the processes by levels, such as Operational, Managerial, and Strategic, defined also by levels of maturity. In short, version 2 is the most current version of this framework, and the company that supports it is the same that supports BiSL.
What is ASL?
It is a public domain framework for the management, maintenance, improvement, and renewal of business applications.
In other words, it is a Process framework, made up of several publications and a library of best practices, updated with some routine from time to time.
Companies use ASL as a management tool to improve the performance of Application Management services.
ASL includes, in principle, descriptions of generic processes of all 26 processes, including items such as goals, interactions, and relationships with other processes.
Advantages for Individuals
- Recognition as a professionally qualified Application Management practitioner;
- Better understanding of the processes involved in executing Application Management from operations to strategy;
- Ideas to improve how management is currently being executed;
- Better ability to bridge the gap between applications and business value.
Advantages for Companies
- A well-crafted professional approach to application management that interacts and complements other frameworks, such as BiSL, CobiT5, ITIL;
- Statement of intent that underlines quality improvement and professionalization programs;
- Improvement of the image of the application management function, often underestimated;
- Better service and fewer surprises for business managers and end-users;
- Improved task management and auditing capability;
- Better insight into costs and benefits.
ASL Foundation Certification
ASL certification is intended for professionals, managers, process consultants, and quality managers in the field of application management who want to increase the quality of their management processes, skills, and relationships with partners in their “ecosystem.”
Exam format:
- Total number of questions: 40;
- Minimum passing score: 65% (26 out of 40);
- Open book allowed: no;
- Electronic devices allowed: no.
And it can be taken online.
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