Hey tech enthusiasts! 🚀 Ever heard someone throw around the term “best practices” in a meeting and wondered how it’s different from “processes”? Well, you’re in the right place. Grab your virtual notepads, ’cause we’re diving deep!
Also read: The Definitive Guide To ITIL 4
Best Practices: What Are They?
Picture this: You’re trying to solve a puzzle, and someone hands you a guidebook with tips and tricks. That’s what best practices are in the world of IT management!
Characteristics of Best Practices:
- Derived from experience & knowledge.
- No need to reinvent the wheel. Why would you when the road map is right there?
- It’s all about being flexible. Adapt it to the company, not the other way around.
The best part? They’re easy to adopt, replicate, transfer, and they’re well documented. Not to mention, highly effective and widely discussed.
Now, How Do We Showcase These Practices?
Enter the reliable, ol’ process. These practices should be measurable, defining roles, responsibilities, tools, controls, policies, norms, and more. Triggered by an external event, often from another process, they aim for a specific result. Meeting customer needs is their jam! And remember, besides their trigger, they need to have inputs, outputs, and work instructions.
Best Practices or Processes? Let’s Break It Down!
- Process: A series of activities with inputs and outputs. Think of it as a strict recipe to follow. Its main objective? Meeting customer demands.
- Best Practices: These are more like guidelines or directions. They’re adaptable ways of working. It’s like having a cooking technique rather than a strict recipe.
Conclusion
In the sprawling world of IT management, understanding the distinction between best practices and processes is essential. While processes are like train tracks, guiding you precisely, best practices are the train’s flexible schedule. Use them wisely, and you’ll have a smooth IT journey!
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