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ISO 20000

Mastering Change Management in ISO 20000: Navigating the Tides of IT Services Evolution!

ISO 20000

Mastering Change Management in ISO 20000: Navigating the Tides of IT Services Evolution!

Adriano Martins Antonio -

5 de September de 2023

Budgeting and Accounting for Services in ISO 20000: Making Cents of IT Finance

ISO 20000

Budgeting and Accounting for Services in ISO 20000: Making Cents of IT Finance

Adriano Martins Antonio -

4 de September de 2023

Cracking Capacity Management in ISO 20000: Making Sure IT Has Got What It Takes!

ISO 20000

Cracking Capacity Management in ISO 20000: Making Sure IT Has Got What It Takes!

Adriano Martins Antonio -

3 de September de 2023

Supplier Management in ISO 20000: Mastering the Art of IT Partnerships

ISO 20000

Supplier Management in ISO 20000: Mastering the Art of IT Partnerships

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2 de September de 2023

Step-by-Step Implementation of Service Level Management in ISO 20000

ISO 20000

Step-by-Step Implementation of Service Level Management in ISO 20000

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1 de September de 2023

Configuration Management in ISO 20000

ISO 20000

Configuration Management in ISO 20000

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30 de August de 2023

Asset Management in ISO 20000

ISO 20000

Asset Management in ISO 20000

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29 de August de 2023

Service Catalog Management in ISO 20000

ISO 20000

Service Catalog Management in ISO 20000

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28 de August de 2023

Improvement and Corrective Actions for Non-Compliance in ISO 20000

ISO 20000

Improvement and Corrective Actions for Non-Compliance in ISO 20000

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27 de August de 2023

Design and Transition of Services in ISO 20000

ISO 20000

Design and Transition of Services in ISO 20000

Adriano Martins Antonio -

26 de August de 2023

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