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Measuring the ROI of ITSM: How to Evaluate the Value of Your ITSM Investment

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Measuring the ROI of ITSM: How to Evaluate the Value of Your ITSM Investment

Adriano Martins Antonio -

27 de July de 2023

Level Up with ITSM: The Science of Gamification for Teams and Users

T-ITSMF

Level Up with ITSM: The Science of Gamification for Teams and Users

Adriano Martins Antonio -

26 de July de 2023

T-ITSMF

Green ITSM: Boosting Business Value through Sustainable Tech Practices

Adriano Martins Antonio -

25 de July de 2023

ITSM and Big Data: Mastering Information at Large Scale

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ITSM and Big Data: Mastering Information at Large Scale

Adriano Martins Antonio -

24 de July de 2023

Service Level Management in ITIL 4: Everything You Need (and Want) to Know

ITIL4

Service Level Management in ITIL 4: Everything You Need (and Want) to Know

Adriano Martins Antonio -

23 de July de 2023

Riding the PDCA Cycle in ITSM: A Spin Towards Better Service Delivery

T-ITSMF

Riding the PDCA Cycle in ITSM: A Spin Towards Better Service Delivery

Adriano Martins Antonio -

22 de July de 2023

Taming the Wild West of IT: Supplier Management in ITIL 4

ITIL4

Taming the Wild West of IT: Supplier Management in ITIL 4

Adriano Martins Antonio -

21 de July de 2023

Conquering ITSM: IT Asset Management in ITIL 4

ITIL4

Conquering ITSM: IT Asset Management in ITIL 4

Adriano Martins Antonio -

20 de July de 2023

Mastering Service Design in ITIL 4: The Secret to High-Quality IT Services

ITIL4

Mastering Service Design in ITIL 4: The Secret to High-Quality IT Services

Adriano Martins Antonio -

19 de July de 2023

The Power of Service Level Management in ITIL 4: Deepening the Knowledge

ITIL4

The Power of Service Level Management in ITIL 4: Deepening the Knowledge

Adriano Martins Antonio -

18 de July de 2023

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