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How to Deal with a Lack of Team Engagement When Implementing ITSM: Tips and Strategies

T-ITSMF

How to Deal with a Lack of Team Engagement When Implementing ITSM: Tips and Strategies

Adriano Martins Antonio -

6 de May de 2023

Unlocking the Power of the Deming Cycle or PDCA Model for Continuous Improvement in ITIL

ITIL4

Unlocking the Power of the Deming Cycle or PDCA Model for Continuous Improvement in ITIL

Adriano Martins Antonio -

5 de May de 2023

ITSM and continuous improvement: ensuring constant refinement of IT services

T-ITSMF

ITSM and continuous improvement: ensuring constant refinement of IT services

Adriano Martins Antonio -

5 de May de 2023

Demystifying ITSM: Understand the Processes and How They Work Together

ITIL4

Demystifying ITSM: Understand the Processes and How They Work Together

Adriano Martins Antonio -

1 de May de 2023

The importance of ITSM for companies and why should they implement it

T-ITSMF

The importance of ITSM for companies and why should they implement it

Adriano Martins Antonio -

30 de April de 2023

Configuration Management in ITSM: How the CMDB process can benefit your company

T-ITSMF

Configuration Management in ITSM: How the CMDB process can benefit your company

Adriano Martins Antonio -

29 de April de 2023

The difference between IT Governance and IT Management

T-ITSMF

The difference between IT Governance and IT Management

Adriano Martins Antonio -

28 de April de 2023

IT Balanced Scorecard – BSC and its 4 perspectives

T-ITSMF

IT Balanced Scorecard – BSC and its 4 perspectives

Adriano Martins Antonio -

26 de April de 2023

ITSM in practice: applications to information security

Articles

ITSM in practice: applications to information security

Adriano Martins Antonio -

20 de April de 2023

The 5 Principles of Service Design Thinking

T-ITSMF

The 5 Principles of Service Design Thinking

Adriano Martins Antonio -

19 de April de 2023

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