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Best Practices vs Processes: What’s the Deal in IT Management?
ITIL4

Best Practices vs Processes: What’s the Deal in IT Management?

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Understanding Incident Management and Real-world Examples within ISO 20000 Context
ISO 20000

Understanding Incident Management and Real-world Examples within ISO 20000 Context

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The Distinction between ‘Practice’ and ‘Process’ in ITIL 4
ITIL4

The Distinction between ‘Practice’ and ‘Process’ in ITIL 4

Adriano Martins Antonio -
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Zooming into the ‘Monitor’ Pillar of ITIL 4 Governance
ITIL4

Zooming into the ‘Monitor’ Pillar of ITIL 4 Governance

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Diving Deep into the ‘Direct’ Pillar of ITIL 4 Governance
ITIL4

Diving Deep into the ‘Direct’ Pillar of ITIL 4 Governance

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Dive Deep into the ‘Assess’ Pillar of ITIL 4 Governance
ITIL4

Dive Deep into the ‘Assess’ Pillar of ITIL 4 Governance

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ITIL 4 vs. MOF: Breaking Down the Differences and Similarities
ITIL4

ITIL 4 vs. MOF: Breaking Down the Differences and Similarities

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ITIL 4 vs COBIT 2019: Breaking Down the Differences and Similarities
ITIL4

ITIL 4 vs COBIT 2019: Breaking Down the Differences and Similarities

Adriano Martins Antonio -
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ITIL 4 vs ISO 20000: Unraveling the Knot of Differences and Similarities
ISO 20000

ITIL 4 vs ISO 20000: Unraveling the Knot of Differences and Similarities

Adriano Martins Antonio -
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ITSM Success Unlocked: How to Assess and Ensure Continuous Improvement of IT Services!
T-ITSMF

ITSM Success Unlocked: How to Assess and Ensure Continuous Improvement of IT Services!

Adriano Martins Antonio -
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