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Unlocking the Power of ‘Obtain/Build’ in ITIL 4’s Service Value Chain
ITIL4

Unlocking the Power of ‘Obtain/Build’ in ITIL 4’s Service Value Chain

Adriano Martins Antonio -
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Mastering ‘Improve’: The ITIL 4 Service Value Chain’s Secret Ingredient
ITIL4

Mastering ‘Improve’: The ITIL 4 Service Value Chain’s Secret Ingredient

Adriano Martins Antonio -
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Unlocking the Power of the Deming Cycle or PDCA Model for Continuous Improvement in ITIL
ITIL4

Unlocking the Power of the Deming Cycle or PDCA Model for Continuous Improvement in ITIL

Adriano Martins Antonio -
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ITSM and continuous improvement: ensuring constant refinement of IT services
T-ITSMF

ITSM and continuous improvement: ensuring constant refinement of IT services

Adriano Martins Antonio -
0
In practice: ISO 9000 - Quality Management System
Articles

In practice: ISO 9000 – Quality Management System

Adriano Martins Antonio -
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Continuous improvement: the key to improving your processes
Articles

Continuous improvement: the key to improving your processes

Adriano Martins Antonio -
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ITIL Library: A Collection of Best Practices for IT Service Management
ITIL4

ITIL Library: A Collection of Best Practices for IT Service Management

Adriano Martins Antonio -
0
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