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Unlocking Success: Applying the ITIL 4 Focus on Value Principle

ITIL4

Unlocking Success: Applying the ITIL 4 Focus on Value Principle

Adriano Martins Antonio -

18 de November de 2023

Understand the differences between a User and a Customer in ITIL

ITIL4

Understand the differences between a User and a Customer in ITIL

Adriano Martins Antonio -

8 de April de 2023

Vamos falar de Experiência do Cliente e do Usuário?

Articles

Let’s talk about Customer and User Experience?

Adriano Martins Antonio -

13 de March de 2023

EDITOR PICKS

What makes Service Management so important for IT?

29 de October de 2023

ITIL 4 Foundation Exam: Tips and Strategies for Success

27 de March de 2023

ISO/IEC 20000: Why should you adopt it?

2 de March de 2023

POPULAR POSTS

Do you know what a Quality Management System is?

23 de October de 2023

Change Management

17 de March de 2023

What is ITIL 4? Definitive Guide to ITIL 4

29 de March de 2023

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