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Navigating Synergy: ITIL and DevOps
ITIL4

Navigating Synergy: ITIL and DevOps

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How to Apply the ITIL 4 Principle of “Optimize and Automate”
ITIL4

How to Apply the ITIL 4 Principle of “Optimize and Automate”

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Applying the ITIL 4 Principle of “Collaborate and Promote Visibility”
ITIL4

Applying the ITIL 4 Principle of “Collaborate and Promote Visibility”

Adriano Martins Antonio -
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The Evolution of IT Service Management: Riding the Waves of Change 
T-ITSMF

The Evolution of IT Service Management: Riding the Waves of Change 

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ITIL 4 vs ISO 20000: Unraveling the Knot of Differences and Similarities
ISO 20000

ITIL 4 vs ISO 20000: Unraveling the Knot of Differences and Similarities

Adriano Martins Antonio -
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ITIL 4 Unveiled: How It Stands Out From Other IT Service Management Approaches
ITIL4

ITIL 4 Unveiled: How It Stands Out From Other IT Service Management Approaches

Adriano Martins Antonio -
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Uniting Agile and ITIL 4 in an Agile Organization
ITIL4

Uniting Agile and ITIL 4 in an Agile Organization

Adriano Martins Antonio -
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ITIL 4 – Why and Why Now?
ITIL4

ITIL 4 – Why and Why Now?

Adriano Martins Antonio -
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Making the Shift to ITIL 4
ITIL4

Making the Shift: A Guide to Transitioning to ITIL 4 in a Rapidly Evolving IT Landscape

Adriano Martins Antonio -
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Resolving Complex IT Problems with ITIL 4 Guiding Principles: A Focus on Effective Problem Management
ITIL4

Resolving Complex IT Problems with ITIL 4 Guiding Principles: A Focus on Effective Problem Management

Adriano Martins Antonio -
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