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ITIL 4 Unravelled: Harnessing the Power of Event Monitoring and Management
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ITIL 4 Unravelled: Harnessing the Power of Event Monitoring and Management

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The Perfect Blend: Understanding Products and Services in ITIL 4
ITIL4

The Perfect Blend: Understanding Products and Services in ITIL 4

Adriano Martins Antonio -
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The Risk Game in ITIL 4: Mastering the Art of Uncertainty
ITIL4

The Risk Game in ITIL 4: Mastering the Art of Uncertainty

Adriano Martins Antonio -
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Protect Your Company’s Data Center: The Importance of Availability and Continuity Management in IT Services
ITIL4

Protect Your Company’s Data Center: The Importance of Availability and Continuity Management in IT Services

Adriano Martins Antonio -
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The difference between IT Governance and IT Management
T-ITSMF

The difference between IT Governance and IT Management

Adriano Martins Antonio -
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Processos podem sufocar a inovação
Articles

Can processes stifle innovation?

Adriano Martins Antonio -
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History of ITIL: learn about its origin and important facts about this practice
Articles

History of ITIL: learn about its origin and important facts about this practice

Adriano Martins Antonio -
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