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ITIL4

How to Build an Incident Management Workflow with ITIL 4 and ITIL v3

Adriano Martins Antonio - 22 de March de 2023 0

Articles

How to solve the open tickets of your company once and for all

Adriano Martins Antonio - 21 de March de 2023 0

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Why Your Company Needs a Service Culture (and How to Create It)

Adriano Martins Antonio - 20 de March de 2023 0

Articles

Let’s talk about Customer and User Experience?

Adriano Martins Antonio - 13 de March de 2023 0

Articles

Can processes stifle innovation?

Adriano Martins Antonio - 12 de March de 2023 0

Articles

Why is it essential to co-create value with customers?

Adriano Martins Antonio - 8 de March de 2023 0

Articles

Continuous improvement: the key to improving your processes

Adriano Martins Antonio - 27 de February de 2023 0

Articles

What is IT Service Management (ITSM) and what is its purpose?

Adriano Martins Antonio - 25 de February de 2023 0

Articles

The differences between Demand Management and Capacity Management

Adriano Martins Antonio - 23 de February de 2023 0

ITIL4

Portfolio vs Service Catalog according to ITIL

Adriano Martins Antonio - 21 de February de 2023 0

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