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ISO 20000

ISO 20000: What is process-oriented management?

Adriano Martins Antonio - 6 de June de 2023 0

ITIL4

The real value of IT Service Management

Adriano Martins Antonio - 3 de March de 2023 0

T-ITSMF

Quality Management and Business Processes Frameworks

Adriano Martins Antonio - 14 de February de 2023 0

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