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Continual Improvement: The Path to Excellence in IT Management
ITIL4

Continual Improvement: The Path to Excellence in IT Management

Adriano Martins Antonio -
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The Role of Guiding Principles in ITIL 4: Your Roadmap to Better Decision Making
ITIL4

The Role of Guiding Principles in ITIL 4: Your Roadmap to Better Decision Making

Adriano Martins Antonio -
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Navigating Through the Four Dimensions of Service in ITIL 4
ITIL4

Navigating Through the Four Dimensions of Service in ITIL 4

Adriano Martins Antonio -
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Protect Your Company’s Data Center: The Importance of Availability and Continuity Management in IT Services
ITIL4

Protect Your Company’s Data Center: The Importance of Availability and Continuity Management in IT Services

Adriano Martins Antonio -
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How to Deal with a Lack of Business Understanding When Implementing ITSM
T-ITSMF

How to Deal with a Lack of Business Understanding When Implementing ITSM

Adriano Martins Antonio -
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ITSM and continuous improvement: ensuring constant refinement of IT services
T-ITSMF

ITSM and continuous improvement: ensuring constant refinement of IT services

Adriano Martins Antonio -
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The difference between IT Governance and IT Management
T-ITSMF

The difference between IT Governance and IT Management

Adriano Martins Antonio -
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Requisição de Serviços
ITIL4

Service Request Management

Adriano Martins Antonio -
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Is it possible to use COBIT and ITIL together?
Articles

Is it possible to use COBIT and ITIL together?

Adriano Martins Antonio -
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