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Guiding Principles of ITIL 4: Focus on Value – Navigating the Ocean of IT Services
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Guiding Principles of ITIL 4: Focus on Value – Navigating the Ocean of IT Services

Adriano Martins Antonio -
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Guiding Principles of ITIL 4: Start Where You Are – Journeying through the Landscape of IT Services
ITIL4

Guiding Principles of ITIL 4: Start Where You Are – Journeying through the Landscape of IT Services

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Guiding Principles of ITIL 4: Collaborate and Promote Visibility
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Guiding Principles of ITIL 4: Collaborate and Promote Visibility

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ITIL 4 Unravelled: Harnessing the Power of Event Monitoring and Management
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ITIL 4 Unravelled: Harnessing the Power of Event Monitoring and Management

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Guiding Principles of ITIL 4: Think and Work Holistically
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Guiding Principles of ITIL 4: Think and Work Holistically

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ITIL 4 Uncovered: Harnessing the Power of Service Catalogue Management
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ITIL 4 Uncovered: Harnessing the Power of Service Catalogue Management

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Guiding Principles of ITIL 4: Keep It Simple and Practical
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Guiding Principles of ITIL 4: Keep It Simple and Practical

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Guiding Principles of ITIL 4: Optimize and Automate
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Guiding Principles of ITIL 4: Optimize and Automate

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ITIL 4 and Governance: Perfecting Your Service Value System
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ITIL 4 and Governance: Perfecting Your Service Value System

Adriano Martins Antonio -
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