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ITIL4

ITIL 4 and Service Value Chain: The Rhythm of Your Service Value System

Adriano Martins Antonio - 2 de June de 2023 0

ITIL4

The Perfect Blend: Understanding Products and Services in ITIL 4

Adriano Martins Antonio - 24 de May de 2023 0

ITIL4

Continual Improvement: The Path to Excellence in IT Management

Adriano Martins Antonio - 21 de May de 2023 0

ITIL4

The Role of Guiding Principles in ITIL 4: Your Roadmap to Better Decision Making

Adriano Martins Antonio - 20 de May de 2023 0

T-ITSMF

ITSM and continuous improvement: ensuring constant refinement of IT services

Adriano Martins Antonio - 5 de May de 2023 0

ITIL4

Disney’s ITIL Journey: How Mickey Mouse Went Digital

Adriano Martins Antonio - 3 de April de 2023 0

Articles

Why is it essential to co-create value with customers?

Adriano Martins Antonio - 8 de March de 2023 0

ISO 20000

How to manage risks?

Adriano Martins Antonio - 1 de March de 2023 0

Articles

The differences between Demand Management and Capacity Management

Adriano Martins Antonio - 23 de February de 2023 0

T-ITSMF

The importance of knowledge in IT organizations

Adriano Martins Antonio - 8 de February de 2023 0

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