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Everything about IT Assets in ITSM: The Undervalued Game Changers
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Everything about IT Assets in ITSM: The Undervalued Game Changers

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SVS: Unraveling ITIL 4’s Service Value System
T-ITSMF

SVS: Unraveling ITIL 4’s Service Value System

Adriano Martins Antonio -
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Level Up with ITSM: The Science of Gamification for Teams and Users
T-ITSMF

Level Up with ITSM: The Science of Gamification for Teams and Users

Adriano Martins Antonio -
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Service Level Management in ITIL 4: Everything You Need (and Want) to Know
ITIL4

Service Level Management in ITIL 4: Everything You Need (and Want) to Know

Adriano Martins Antonio -
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Taming the Wild West of IT: Supplier Management in ITIL 4
ITIL4

Taming the Wild West of IT: Supplier Management in ITIL 4

Adriano Martins Antonio -
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Conquering ITSM: IT Asset Management in ITIL 4
ITIL4

Conquering ITSM: IT Asset Management in ITIL 4

Adriano Martins Antonio -
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Mastering Service Design in ITIL 4: The Secret to High-Quality IT Services
ITIL4

Mastering Service Design in ITIL 4: The Secret to High-Quality IT Services

Adriano Martins Antonio -
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The Power of Service Level Management in ITIL 4: Deepening the Knowledge
ITIL4

The Power of Service Level Management in ITIL 4: Deepening the Knowledge

Adriano Martins Antonio -
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The Unsung Hero of ITIL 4: Exploring Deployment Management
ITIL4

The Unsung Hero of ITIL 4: Exploring Deployment Management

Adriano Martins Antonio -
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The Stalwart Safeguard of ITIL 4: Unpacking Service Continuity Management
ITIL4

The Stalwart Safeguard of ITIL 4: Unpacking Service Continuity Management

Adriano Martins Antonio -
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