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Riding the PDCA Cycle in ITSM: A Spin Towards Better Service Delivery

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Riding the PDCA Cycle in ITSM: A Spin Towards Better Service Delivery

Adriano Martins Antonio -

22 de July de 2023

Continual Improvement: The Path to Excellence in IT Management

ITIL4

Continual Improvement: The Path to Excellence in IT Management

Adriano Martins Antonio -

21 de May de 2023

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