TagsService delivery

Tag: service delivery

T-ITSMF

What does it mean to be agile in Service Management?

Adriano Martins Antonio - 2 de December de 2023 0

T-ITSMF

Unveiling Value Creation: The ITSM Service Relationship Model

Adriano Martins Antonio - 16 de November de 2023 0

T-ITSMF

Internal and External Providers and Consumers: Navigating the Nuances

Adriano Martins Antonio - 14 de October de 2023 0

T-ITSMF

Internal vs. External Customers: What’s the Real Deal in IT Management?

Adriano Martins Antonio - 11 de October de 2023 0

T-ITSMF

Who Owns the Service? Understanding the Service Owner Role

Adriano Martins Antonio - 9 de October de 2023 0

ISO 20000

Configuration Management in ISO 20000

Adriano Martins Antonio - 30 de August de 2023 0

T-ITSMF

Everything about IT Assets in ITSM: The Undervalued Game Changers

Adriano Martins Antonio - 4 de August de 2023 0

T-ITSMF

Riding the PDCA Cycle in ITSM: A Spin Towards Better Service Delivery

Adriano Martins Antonio - 22 de July de 2023 0

ITIL4

The Gatekeeper of ITIL 4: Unraveling Release Management

Adriano Martins Antonio - 9 de July de 2023 0

ISO 20000

The structure of ISO 20000. Check out the 9 sections!

Adriano Martins Antonio - 4 de May de 2023 0

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