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ITSM: Understanding the Meaning of “Services” in IT Management
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ITSM: Understanding the Meaning of “Services” in IT Management

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ITSM and Budget: Tips for Optimizing Financial Resources in IT Services
T-ITSMF

ITSM and Budget: Tips for Optimizing Financial Resources in IT Services

Adriano Martins Antonio -
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The Stalwart Safeguard of ITIL 4: Unpacking Service Continuity Management
ITIL4

The Stalwart Safeguard of ITIL 4: Unpacking Service Continuity Management

Adriano Martins Antonio -
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Strategy Management in ITIL 4: Navigating with Purpose in the Sea of Technology
ITIL4

Strategy Management in ITIL 4: Navigating with Purpose in the Sea of Technology

Adriano Martins Antonio -
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Guiding Principles of ITIL 4: Collaborate and Promote Visibility
ITIL4

Guiding Principles of ITIL 4: Collaborate and Promote Visibility

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ITIL 4 Unravelled: Harnessing the Power of Event Monitoring and Management
ITIL4

ITIL 4 Unravelled: Harnessing the Power of Event Monitoring and Management

Adriano Martins Antonio -
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Guiding Principles of ITIL 4: Think and Work Holistically
ITIL4

Guiding Principles of ITIL 4: Think and Work Holistically

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ITIL 4 and Governance: Perfecting Your Service Value System
ITIL4

ITIL 4 and Governance: Perfecting Your Service Value System

Adriano Martins Antonio -
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The Perfect Blend: Understanding Products and Services in ITIL 4
ITIL4

The Perfect Blend: Understanding Products and Services in ITIL 4

Adriano Martins Antonio -
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