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Applying the ITIL 4 Principle of “Think and Work Holistically”
ITIL4

Applying the ITIL 4 Principle of “Think and Work Holistically”

Adriano Martins Antonio -
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ITIL 4 vs. MOF: Breaking Down the Differences and Similarities
ITIL4

ITIL 4 vs. MOF: Breaking Down the Differences and Similarities

Adriano Martins Antonio -
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SVS: Unraveling ITIL 4’s Service Value System
T-ITSMF

SVS: Unraveling ITIL 4’s Service Value System

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ISO 20000: What is a “service”?
ISO 20000

ISO 20000: What is a “service”?

Adriano Martins Antonio -
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Navigating ITIL 4: A Closer Look at Partners and Suppliers
ITIL4

Navigating ITIL 4: A Closer Look at Partners and Suppliers

Adriano Martins Antonio -
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