Adriano Martins Antonio, Author at ITSM House - Page 22 of 31

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Basic concepts about ASL – Application Service Library

T-ITSMF

Basic concepts about ASL – Application Service Library

Adriano Martins Antonio -

31 de May de 2023

ISO 20000: What is a “service”?

ISO 20000

ISO 20000: What is a “service”?

Adriano Martins Antonio -

30 de May de 2023

7 typical problems when conducting Business Process Analysis (BPA)

Sem categoria

7 typical problems when conducting Business Process Analysis (BPA)

Adriano Martins Antonio -

29 de May de 2023

Information and Technology in ITIL 4: The Unsung Heroes of Service Management

ITIL4

Information and Technology in ITIL 4: The Unsung Heroes of Service Management

Adriano Martins Antonio -

28 de May de 2023

Navigating ITIL 4: A Closer Look at Partners and Suppliers

ITIL4

Navigating ITIL 4: A Closer Look at Partners and Suppliers

Adriano Martins Antonio -

27 de May de 2023

Guiding Principles of ITIL 4: Your GPS in the Technology Maze

ITIL4

Guiding Principles of ITIL 4: Your GPS in the Technology Maze

Adriano Martins Antonio -

26 de May de 2023

Organizations and People in ITIL 4: The Heartbeat of Service Management

ITIL4

Organizations and People in ITIL 4: The Heartbeat of Service Management

Adriano Martins Antonio -

25 de May de 2023

The Perfect Blend: Understanding Products and Services in ITIL 4

ITIL4

The Perfect Blend: Understanding Products and Services in ITIL 4

Adriano Martins Antonio -

24 de May de 2023

3 frequently repeated myths about ISO/IEC 20000

ISO 20000

3 frequently repeated myths about ISO/IEC 20000

Adriano Martins Antonio -

23 de May de 2023

The Risk Game in ITIL 4: Mastering the Art of Uncertainty

ITIL4

The Risk Game in ITIL 4: Mastering the Art of Uncertainty

Adriano Martins Antonio -

22 de May de 2023

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EDITOR PICKS

What makes Service Management so important for IT?

29 de October de 2023

ITIL 4 Foundation Exam: Tips and Strategies for Success

27 de March de 2023

ISO/IEC 20000: Why should you adopt it?

2 de March de 2023

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