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The human side of ITSM: A perspective on IT service management

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The human side of ITSM: A perspective on IT service management

Adriano Martins Antonio -

18 de April de 2023

SIAM: what is it and what is it for?

Articles

SIAM: what is it and what is it for?

Adriano Martins Antonio -

19 de February de 2023

What is the VeriSM™ model and why should you know more about it

Articles

What is the VeriSM™ model and why should you know more about it

Adriano Martins Antonio -

17 de February de 2023

Quality Management and Business Processes Frameworks

T-ITSMF

Quality Management and Business Processes Frameworks

Adriano Martins Antonio -

14 de February de 2023

14 Reasons Why Software Projects Fail: A Guide to Avoiding Common Mistakes

T-ITSMF

14 Reasons Why Software Projects Fail: A Guide to Avoiding Common Mistakes

Adriano Martins Antonio -

13 de February de 2023

Operational and Information Processes

Courses

Operational and Information Processes

Adriano Martins Antonio -

8 de February de 2023

T-ITSMF

The importance of knowledge in IT organizations

Adriano Martins Antonio -

8 de February de 2023

Lessons Learned: The Importance of Keeping Processes Alive Beyond Certification

T-ITSMF

Lessons Learned: The Importance of Keeping Processes Alive Beyond Certification

Adriano Martins Antonio -

8 de February de 2023

Framework Integration for Better IT Governance and Management

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Framework Integration for Better IT Governance and Management

Adriano Martins Antonio -

8 de February de 2023

Image by KamranAydinov on Freepik

T-ITSMF

Common challenges and obstacles in ITSM implementation and how to overcome them

Adriano Martins Antonio -

8 de February de 2023

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