Digital disruption is no joke. Nowadays, it seems like every organization is facing it, but not everyone can handle it like a pro. If your company struggles with even the smallest organizational changes, then you’re in for a real battle. That’s why ITIL® 4 Digital and IT Strategy are so clutch. They help organizations understand the impact of digital disruption and develop a plan to respond to it.
So, what is digital disruption, and how does it affect companies? Well, a report from McKinsey & Company titled “The Next Normal – A Recovery Will Be Digital” that came out in August 2020 showed that a ton of CEOs are totally underestimating the growing momentum of digitization, the behavioral changes that come with it, and how much it’s going to shake up their business.
Obviously, technology plays a big role in all of this. The more advanced your technology and resources, the better equipped you’ll be to adapt and stay ahead of the curve. But it’s not just about the tech – leadership and how your organization functions as a whole is also crucial.
You’ve probably heard of some of the big disruptors out there, like Uber, Netflix, and Airbnb. But even smaller companies can shake things up by disrupting their own organization to stay relevant and competitive. Take Philips Lighting, for example. They scored a 10-year contract with the Washington DC transportation authority to provide lighting as a service in parking lots using energy-efficient LEDs and adaptive controls, with no upfront cost to the city. Basically, they’re charging for the lighting service on a subscription basis, rather than a one-time upfront payment, which is a major disruptor move.
The ITIL 4 Digital and IT Strategy module can help your business stay on top of digital disruption by giving you the tools you need to respond to it. This means developing strong leadership skills, aligning internal activities and managers with your vision, maintaining operational efficiency, and making sure you’re in touch with the people who are closest to the customer experience.
This module offers guidance for business leaders on creating a vision, strategy, and tools to assess organizational maturity, as well as next steps to make a difference. Plus, it introduces new best practices that you might not have tried before, providing both theoretical and practical expertise. With this knowledge and these tools, you’ll be ready to respond to disruptions and implement strategy, vision, and innovation like a pro.
In short, ITIL 4 Digital and IT Strategy is a comprehensive guide for businesses looking to stay ahead of the curve and navigate digital disruption like a boss. By aligning your internal activities and managers with a strong vision, improving operational efficiency, and adopting best practices for innovation management, you’ll be able to take on digital disruption with confidence.
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