A Quality Management System (QMS) is the way in which a company works and manages its business. This system defines the way in which a company manages the quality of its products and services.
Every company that is dedicated to providing quality service should have a QMS strategy as an incentive to meet customer requirements through processes.
To be complete, a system depends not only on the definition of a Quality Policy that creates a conducive environment for continuous improvement, but also on the definition of customer goals and meeting their requirements, determining the needs and expectations of stakeholders as well.
A strategy for developing and implementing a quality management system consists of a few steps such as determining processes and people with necessary responsibilities to achieve goals.
The use of necessary tools and resources will help measure the effectiveness and efficiency of each process.
In summary, a QMS consists of the following components:
- A strategy;
- A policy;
- Defined objectives;
- Established processes;
- Supporting tools;
- Committed people.
Learn how to implement a QMS
Next, let’s learn an important point about how we can implement QMS in your company.
First of all, it is important to determine a method.
However, there are several types. But, the most traditional one is the 5S Rule, which is about offering a healthy environment for companies.
Thus, learn what each S (Sense) of the Rule means and see how they should be applied:
- Sorting: organizing the equipment, machinery, and other objects required for work;
- Simplifying: using resources as needed and avoiding waste;
- Cleaning: each person becomes aware of cleaning the items they use;
- Self-discipline: working naturally without waiting for orders;
- Comfort: removing from the work environment what can interfere with the completion and quality of tasks.
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 and how to implement them in your company with the Five S's (5S) Rule.){kind=link}