TagsGestão de serviços

Tag: gestão de serviços

ITIL4

Demystifying ITIL 4: Practices and Processes in IT Service Management

Adriano Martins Antonio - 14 de July de 2023 0

ITIL4

Generating Treasures in IT: The Power of Value in ITIL 4

Adriano Martins Antonio - 13 de July de 2023 0

ISO 20000

3 frequently repeated myths about ISO/IEC 20000

Adriano Martins Antonio - 23 de May de 2023 0

ITIL4

Unlocking the Power of the Deming Cycle or PDCA Model for Continuous Improvement in ITIL

Adriano Martins Antonio - 5 de May de 2023 0

Articles

Is it possible to use COBIT and ITIL together?

Adriano Martins Antonio - 7 de March de 2023 0

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Understanding Service Integration and Management (SIAM)

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EDITOR PICKS

What makes Service Management so important for IT?

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ITIL 4 Foundation Exam: Tips and Strategies for Success

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ISO/IEC 20000: Why should you adopt it?

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