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HomeTutorialsITIL4Business Continuity Planning and Management: What it is and How it Works

Business Continuity Planning and Management: What it is and How it Works

Business Continuity Management is a fundamental process for any company that seeks to keep its business processes running even in the face of interruptions or crises. Its objective is to identify the risks that can affect the business and plan the necessary actions to reduce these risks and recover the business processes.

To ensure the effectiveness of the process, it is necessary to establish a Business Continuity Plan (BCP), which defines the objectives, scope, and requirements for IT Service Continuity Management (ITSCM). It is important to note that BCP depends on the commitment of top management and the support of all members of the organization to be successful.

The BCP must consider all identified critical business processes and IT services, including IT personnel, hardware, software, essential services, paper records, mail services, voice services, and physical areas such as offices and data centers.

Within the BCP, we have the IT Service Continuity Plans (ITSCPs), which are fundamental for the recovery and contingency of assets. These plans include activities for data recovery, backup, system restoration, among others.

Information security is also essential for Business Continuity Management and must consider four perspectives: organizational, physical, procedural, and technical. It is important to establish policies and procedures to ensure the security of data and prevent possible attacks and loss of information.

In summary, Business Continuity Management is an essential tool to ensure the continuity of business processes in adverse situations. To ensure the effectiveness of the process, it is necessary to establish a BCP that considers all critical business processes and IT services, as well as defining IT Service Continuity Plans for the recovery and contingency of assets. Information security must also be considered to ensure data integrity and prevent possible attacks.

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